8mbts Responsible Gaming Guidelines
When entertainment becomes a habit, knowing when to stop is the most important skill. 8mbts is committed to ensuring a safe gaming experience for you.
Age Limit & Identity Verification
The minimum age to play on 8mbts is 21 years. This is not just a rule — it is proof of our commitment. We verify the age and identity of every user at the time of account creation. Providing incorrect information may result in account suspension and withdrawal of deposited funds being blocked.
If there are any underage members in your household, set up appropriate parental controls on your device and never share your login credentials.
Our Protection Tools
Self-Exclusion
Take a temporary or permanent break from your account. Self-exclusion can be set from 7 days up to 5 years. During this period, no login or transactions will be possible.
Deposit Limit Settings
Set a maximum limit on your daily, weekly or monthly deposits. Once a limit is reduced, it takes effect immediately; increasing it requires waiting through a set cooling-off period.
Time-Out Feature
Take a time-out of 24 hours to 6 weeks to clear your head. During this break, your account will be completely inactive.
Session Time Limit
Set a maximum duration for each gaming session. Once the time is up, the platform will automatically notify you and give you the option to end the session.
Gaming History Review
Log in to your account at any time to view your complete transaction and betting history. Understanding your spending patterns is the first step toward responsible gaming.
Account Closure Request
If you feel you need to stop playing entirely, contact us via live chat or email and our 24/7 support team will help you permanently close your account.
Warning Signs of Problem Gambling
Gambling is a form of entertainment — but in some cases it can get out of control. If you notice any of the following signs, it is important to be careful:
Watch out for these signs
- Repeatedly playing in an attempt to recover lost money
- Spending beyond your budget and taking on debt
- Being unable to stop playing or frequently placing large bets
- Hiding gambling activity from family and friends
- Losing focus on work, studies or family
- Feeling restless, angry or anxious when unable to play
- Trying to quit gambling on your own but failing
If any one of these signs applies to you, stop now and contact the 8mbts support team. Our team is available 24/7 and ready to assist.
Get Help Now
If you or someone close to you is struggling because of gambling, use our 24/7 live chat — completely in your language, without any judgment.
Control Tools — How to Use Them
All of these tools are available free of charge on every 8mbts account. They can be activated at any time from the Account Settings section or directly through live chat.
Daily Limit
Set a maximum deposit for each day. Once the limit is reached, no further deposits can be made for that day.
Weekly Limit
Set an upper limit on how much you deposit within seven days and protect yourself from going over budget.
Monthly Limit
Plan how much you will spend in total each month. This limit is the most effective long-term control method.
Notification Pause
Temporarily turn off promotional emails and notifications so you can maintain distance from the platform.
Keep in Mind
Reducing a limit takes effect immediately, but increasing a limit or lifting a self-exclusion requires waiting through a set cooldown period — this is intentional so that decisions are not made on impulse.
Simple Tips for Responsible Gaming
Build Good Habits
- Before playing, decide in your mind how much you are willing to lose before you stop
- Only bet money that, if lost, will not affect your daily life
- Take regular breaks — avoid playing for long stretches at a time
- Never think of gambling as a way to earn money — it is entertainment
- Stay away from playing while under the influence of alcohol or other substances
What Not to Do
- Placing larger bets to try to recover lost money
- Gambling by taking on debt or breaking into savings
- Keeping your gambling activity secret from loved ones
- Continuing to play after a win out of greed to win more
- Operating an account on behalf of a minor or a third party
8mbts believes that responsible gaming is not just for players — it is important for the whole family and community. We have built our platform so that players remain in control at all times.
Support & Contact
Live Chat Support
8mbts live chat is available 24 hours a day, 7 days a week — in both Bengali and English. For any responsible gaming matter, such as activating self-exclusion, changing deposit limits or closing your account — let us know directly via live chat.
Email Support
You can also reach us by email in addition to live chat. Write your issue or request in detail and our team will respond as quickly as possible.
Enjoy Safely — at 8mbts
Play responsibly and enjoy the entertainment. We are here for you whenever you need us.